Last Updated: March 23, 2026
Kin Lock Privacy Policy
Kin Lock, owned and operated by JWN Limited, LLC ("we," "our," or "us"), is committed to protecting your privacy and ensuring the security of your family's data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our family safety and parental control applications ("Services"), including the Kin Lock Parent App, Kin Lock Child App, and all related Pro versions, available on Android and iOS platforms.
By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services.
🔒 Our Commitment to Privacy
Your family's privacy is fundamental to everything we do. We use industry-standard encryption and security practices to protect your data. We never sell, rent, or share your personal information with third parties for advertising or marketing purposes. Your data is used solely to provide and improve our family safety services.
1. Information We Collect
Information You Provide
When you create an account and use our Services, we collect:
- Account Information: Email address, name, password (encrypted), and account type (parent or child)
- Family Configuration: Parent-child account associations and device pairing information
- Profile Settings: Notification preferences, monitoring configurations, time limits, and app restriction rules
- Support Communications: Any messages, feedback, or inquiries you send to our support team
Information Collected Through Our Services
To provide family safety and parental control features, our apps collect:
- Device Information: Device model, operating system version, unique device identifiers, and app version
- Location Data: Real-time GPS coordinates on child devices when location tracking is enabled by the parent (requires explicit consent and can be disabled at any time)
- App Usage Data: Installed applications list, app usage duration, and screen time statistics on monitored child devices
- Device Status: Battery level, network connectivity status, and device lock state
- Accessibility Service Data: On child devices where the Accessibility Service is enabled, we collect app activity data necessary for app blocking and content filtering features
Automatically Collected Information
We automatically collect certain technical information to maintain and improve our Services:
- App performance metrics and crash reports
- Network connection type and quality
- Feature usage analytics (which features are used and how often)
- Login timestamps and session duration
2. How We Use Your Information
We use the collected information strictly for the following purposes:
- Core Service Delivery: To provide real-time device monitoring, location tracking, app management, screen time controls, and device lock features
- Account Management: To create and manage your account, authenticate your identity, and maintain parent-child device relationships
- Notifications and Alerts: To send you real-time alerts about your child's device activity, location updates, and safety notifications
- Security and Fraud Prevention: To protect against unauthorized access, detect suspicious activity, and maintain the integrity of our platform
- Service Improvement: To analyze usage patterns (in aggregate), diagnose technical issues, and develop new features
- Customer Support: To respond to your inquiries and resolve technical issues
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. Data Security
🛡️ Enterprise-Grade Security
We implement robust security measures to protect your family's data at every level:
- Encryption in Transit: All data transmitted between your devices and our servers is encrypted using TLS 1.2+ (HTTPS)
- Encryption at Rest: Stored data is protected with AES-256 encryption
- Secure Authentication: Firebase Authentication with secure token management and optional multi-factor authentication
- Cloud Infrastructure: Our data is hosted on Google Cloud Platform (Firebase) with SOC 2 and ISO 27001 certified infrastructure
- Access Controls: Strict role-based access controls ensure only authorized personnel can access systems
- Regular Monitoring: Continuous security monitoring and prompt incident response procedures
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to any third party. We may share your information only in these limited circumstances:
- Within Your Family Group: Parent accounts can view monitoring data from linked child devices — this is the core function of our service
- Service Providers: With trusted infrastructure providers (Google Firebase, Google Cloud Platform) who process data on our behalf under strict contractual obligations
- Legal Obligations: When required by law, subpoena, court order, or to protect the rights, property, or safety of JWN Limited, LLC, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with advance notice to affected users
- With Your Consent: For any purpose you explicitly authorize
5. Data Retention
We retain your information only as long as necessary to provide our Services and fulfill the purposes described in this policy:
- Active Account Data: Retained for the duration your account remains active
- Location History: Retained for up to 30 days, configurable in your settings
- App Usage Statistics: Retained for up to 90 days for historical reporting
- Account Data After Deletion: Permanently deleted within 30 days of account deletion request
- Support Communications: Retained for up to 12 months for quality assurance
- Anonymized Analytics: May be retained indefinitely in aggregate, non-identifiable form
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of any inaccurate or incomplete information
- Deletion: Request permanent deletion of your personal information and account
- Data Portability: Request a machine-readable copy of your data
- Restriction: Request that we limit processing of your data in certain circumstances
- Objection: Object to processing of your data for specific purposes
- Consent Withdrawal: Withdraw previously given consent at any time
To exercise any of these rights, please contact us at privacy@kinlockapp.com. We will respond to all legitimate requests within 30 days.
7. Children's Privacy (COPPA Compliance)
Kin Lock is a family safety application designed to be set up and managed by parents or legal guardians. We take children's privacy seriously:
- Parental Consent Required: A parent or legal guardian must create the account and configure child devices. We do not allow children to create accounts independently
- No Direct Collection from Children: We do not knowingly collect personal information directly from children under 13. All data collection on child devices is initiated and controlled by the parent account
- Limited Data Use: Data collected from child devices is used exclusively for the family safety features configured by the parent
- Parental Control: Parents have full visibility into and control over all data collected from their child's device, including the ability to delete it at any time
- COPPA Compliance: Our practices comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected
- Right to Delete: You may request deletion of your personal information
- Right to Opt-Out: You have the right to opt out of the sale of personal information — however, we do not sell personal information
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights
9. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
- Legal Basis: We process your data based on contractual necessity (to provide our Services), legitimate interests (to improve and secure our Services), and your consent (for optional features like location tracking)
- Data Transfers: When your data is transferred outside the EEA, we ensure appropriate safeguards through Standard Contractual Clauses and other approved mechanisms
- Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
10. International Data Transfers
Kin Lock is operated by JWN Limited, LLC in the United States. Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by relevant authorities
- Data processing agreements with all third-party service providers
- Compliance with applicable international data transfer frameworks
11. Cookies and Tracking Technologies
Our website and apps use the following technologies:
- Essential Cookies: Required for website functionality, authentication, and security — these cannot be disabled
- Analytics: Firebase Analytics to understand app usage patterns and improve performance (can be opted out)
- Crash Reporting: Firebase Crashlytics to identify and fix app stability issues
Our mobile applications do not use third-party advertising cookies or tracking pixels.
12. Third-Party Services
Our Services integrate with the following third-party platforms, each governed by their own privacy policies:
13. Accessibility Service Disclosure
The Kin Lock Child App may use Android's Accessibility Service to provide app blocking and usage monitoring features. This service:
- Is enabled only with explicit parental consent during setup
- Collects only app activity data necessary for parental control features
- Does not collect, store, or transmit passwords, financial information, or personal communications
- Does not share accessibility data with any third party
- Can be disabled at any time through device settings
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by:
- Updating the "Last Updated" date at the top of this page
- Sending email notifications to registered users for significant changes
- Displaying prominent in-app notifications
Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📞 Data Protection Officer
For formal privacy inquiries, data subject access requests, or to exercise your rights under GDPR, CCPA, or other applicable privacy laws, contact our Data Protection Officer at dpo@kinlockapp.com. We will respond within 30 days of receiving your request.